selamatjudi Platform Privacy Notice

What We Collect on selamatjudi

We collect information in two categories: data you provide directly and data we collect automatically as you use selamatjudi.

Data you provide: When you create a selamatjudi account, we collect your email address, password, phone number, full name, and date of birth. During KYC verification, we collect a copy of your government-issued ID (national ID card, passport) and a selfie holding that ID. When you fund your account, we collect payment method details—for e-wallets like DANA, e-wallet, mobile banking, and local payment, this includes your e-wallet identifier; for bank transfers via online payment, e-wallet, mobile banking, or local payment, we collect your bank account number and holder name. We also collect any information you provide when contacting our support team.

Data we collect automatically: When you use selamatjudi, our servers log your device type, operating system, IP address, browser type, and the pages or games you access. We also track your login times, session duration, and betting patterns (which games you play, when you play, stake amounts). We use cookies and similar tracking technologies to remember your preferences and keep you logged in. This data helps us improve selamatjudi's performance, prevent fraud, and personalize your experience.

How We Use Your Data on selamatjudi

We use your data to operate selamatjudi and provide our services. Specifically, we use your data to:

• Verify your identity and confirm you meet eligibility requirements (KYC compliance)
• Process your deposits and withdrawals through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet
• Maintain your account balance and settlement records
• Detect and prevent fraud, money laundering, and unauthorized access
• Comply with legal and regulatory obligations
• Respond to your inquiries and provide customer support
• Improve selamatjudi's performance, security, and user experience
• Send you important notifications (account updates, payment confirmations, policy changes)

We do not use your data for marketing or promotional purposes unless you explicitly opt in. We do not sell your data to advertisers or third-party marketers. We do not share your betting activity or financial information with unrelated parties except as required by law (e.g., to comply with anti-money-laundering regulations or court orders).

Third-Party Processors and selamatjudi

We partner with carefully selected third parties to operate selamatjudi. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity verification providers (to validate your government ID), and hosting providers (to store and secure your data). We require all third parties to maintain strict confidentiality and use your data only to provide services on our behalf. We do not authorize third parties to use your data for their own purposes.

Your data may be processed on servers located outside your home jurisdiction. We take reasonable security measures to protect your data regardless of location, including encryption during transmission and access controls at rest.

Your privacy is fundamental to how we operate selamatjudi. We keep your data secure, share it sparingly, and respect your rights.

Your Rights on selamatjudi

You have certain rights regarding your data on selamatjudi:

• Right to access: You can request a copy of all data we hold about you. Contact our support team, and we will provide it within 10 business days.
• Right to correction: If your data is inaccurate, you can request we correct it (e.g., update your address or phone number in your account settings).
• Right to deletion: You can request deletion of your data, subject to legal and operational constraints (e.g., we must retain transaction records for compliance).
• Right to opt out: You can unsubscribe from non-essential notifications in your account settings, though we will continue sending critical alerts (e.g., security warnings, withdrawal confirmations).
• Right to data portability: You can request we export your data in a portable format.

To exercise any of these rights, contact our support team via live chat, email, or phone. We will verify your identity and respond within the timeframe specified by applicable law.

Cookies and Tracking on selamatjudi

We use cookies (small text files stored on your device) to enhance your selamatjudi experience. Cookies allow us to remember your login session, store your language preference, and track which games you've viewed. Most of our cookies are session-based (they expire when you close your browser); some persist for longer periods to remember your preferences.

You can disable cookies in your browser settings, but doing so may limit functionality on selamatjudi—for example, you may need to log in each time you visit. We also use pixel tags and similar technologies to track basic analytics (how many visitors selamatjudi receives, which pages are most popular). This data is anonymized and does not identify you individually.

Data Security on selamatjudi

We implement industry-standard security practices to protect your data. Your data is encrypted in transit (using SSL/TLS protocols) and at rest (using strong encryption algorithms). Our servers are protected by firewalls, access controls, and regular security audits. We limit access to your data to authorized selamatjudi staff and third-party processors who need it to provide services.

While we take security seriously, no system is completely immune to breach. If we discover a security incident affecting your data, we will notify you promptly and provide guidance on protecting your account. We recommend using a strong, unique password and enabling two-factor authentication if available.

Data Retention on selamatjudi

We retain your data as long as necessary to provide selamatjudi services and comply with legal obligations. Account information is retained for the life of your account plus a reasonable period afterward (typically five years) to satisfy regulatory requirements. Transaction records and KYC documents are retained per anti-money-laundering regulations, typically for five to seven years. When we delete data, we do so securely so it cannot be recovered.

If you close your selamatjudi account, we will stop processing your data for operational purposes but may retain it for compliance, fraud prevention, and legal disputes as permitted by law.

Changes to Our selamatjudi Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of selamatjudi after such changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy on selamatjudi

If you have questions about our privacy practices, want to exercise your data rights, or have a privacy concern, contact our team. We offer multilingual support in English and Indonesian via live chat (response typically within five minutes during peak hours), email (response within one business day), and phone support during business hours. You'll find contact options in your account settings, on our FAQ pageor by accessing the help menu within selamatjudi.

We take all privacy inquiries seriously and aim to resolve concerns promptly. If you believe we have violated your privacy rights, you also have the right to lodge a complaint with your local data protection authority.